LG debuts AI-powered door-type CLOi ServeBot for hospitality, healthcare settings

Robot features four-door, six-wheel design with independent suspension


The next generation of LG CLOi robots, the ServeBot is designed for use in healthcare and hospitality settings.
LG released its next generation CLOi ServeBot autonomous, door-type service robot that provides safe delivery services in hospitality and healthcare settings.

LG Business Solutions USA introduced its next generation LG CLOi ServeBot, an autonomous, door-type service robot designed to provide safe delivery services in hospitality and healthcare settings. Featuring a four-door design with interior storage space, the new CLOi ServeBot (model LDLIM31) can perform simple and repetitive delivery tasks to reduce the burden on busy staff.

At MODEX 2024 in Atlanta in March, LG announced the launch of its CLOi CarryBot family of AMRs.

ServeBot debuted at HITEC 2024  

“Our newest service robot brings a new level of functionality and flexibility to the hospitality and healthcare channels,” said Mike Kosla, senior vice president, LG Business Solutions USA. “Featuring advanced platform technologies that include AI, communications and control, the new CLOi ServeBot is going to help our hospitality and healthcare customers streamline their operations. The introduction of a door-type service robot reinforces our commitment to constantly innovate in ways that bring meaningful new benefits to our customers.” 

The introduction of the new LG CLOi ServeBot at the HITEC 2024 hospitality technology trade show in Charlotte expands LG’s portfolio of advanced AI robots and robot control offerings, and aligns with the company’s plans to accelerate the expansion of its B2B business, including in the areas of delivery and logistics services. 

The door-type CLOi ServeBot earned international recognition for its design, winning the 2024 Red Dot Design Award and 2024 iF Design Award.

CLOi ServeBot design features

ServeBot has four internal compartments, each capable of holding items weighing up to 30kg. The new model is able to make multiple deliveries or collections. Its secure cargo space can comfortably accommodate as many as 32 standard-sized, 12-ounce coffee cups, while its shelving can be easily adjusted according to item- or load-size.

LG CLOi ServeBot is tailored for indoor hospitality and healthcare environments and offers expanded operational coverage due to its ability to utilize elevators to move between floors. Six wheels with independent suspension provide excellent stability, enabling CLOi ServeBot to transport beverages over uneven surfaces without any significant spillage.

For user convenience, the CLOi ServeBot’s doors can be set to open or close automatically during operation. LG CLOi ServeBot can even tell when a delivery has been completed, as camera sensors built into its internal compartments detect when items have been removed. Thanks to an AI algorithm, the new model can safely navigate around obstacles, determine the optimal route to its destination(s) and communicate with up to 20 other CLOi ServeBots to maximize task efficiency and avoid potential collisions. 

LG CLOi ServeBot is equipped with a front-facing 10.1-inch display that serves as a mobile advertising platform. Users can upload content for display via the LG CLOi Cloud Station (mobile/web use) or CMS mobile app. Furthermore, LG’s latest CLOi can escort customers to a given destination and provide voice guidance for sight-impaired users. Additionally, users can monitor the robot’s status in real time using the LG CLOi Cloud Station, which also offers paging and scheduling functions. 

The company is also developing a comprehensive suite of products to efficiently manage the entire distribution process, from supplying robots to facilitating the last-mile delivery of ordered products.

Email Sign Up

Get news, papers, media and research delivered
Stay up-to-date with news and resources you need to do your job. Research industry trends, compare companies and get market intelligence every week with Robotics 24/7. Subscribe to our robotics user email newsletter and we'll keep you informed and up-to-date.


The next generation of LG CLOi robots, the ServeBot is designed for use in healthcare and hospitality settings.

Robot Technologies