Telecommunication company stc Bahrain claims to have launched Seef, Bahrian’s first unified automation and intelligence program it has developed in partnership with telecommunications equipment company Huawei.
The program, titled uNOC, is the first in the Middle East and North Africa (MENA) to operate on a unified platform leveraging the latest technologies such as AI, machine learning, and automation technologies, the company claims.
Announced at SAMENA Council's Leaders' Summit, the program will adopt the highest level of digitization and automation in its operations to streamline and unify stc operations, the company said.
“We are proud to be on the forefront of implementing Bahrain's agenda to embrace digitization and incorporate new technologies,” said Nezar Banabeela, chief executive officer at stc. “Through the launch of uNOC, we are advancing AI and machine learning technologies to enhance the user experience and maintain oversight on all stc operations via unification, automation, and intelligence.”
“We are proud to be working with our partners Huawei to continue pushing boundaries and accelerating transformation in the Kingdom to better serve our expanding services portfolio,” he added.
STC is owned by the Saudi Telecom Company. stc Bahrain was previously VIVA Bahrain, but it rebranded in December 2019.
The company said it offers a “variety of ICT solutions and digital services in several categories including telecommunication, IT, financial technology, digital media, cybersecurity, and other advanced digital solutions.”
Integrated platform to reduce errors and inefficiencies
With an aim to enhance user experience, the company said the integrated platform will create a streamlined process that will enhance efficiencies across all operations
uNOC will incorporate various operations such as unified service management, unified workforce management, and all online governance via intelligent dashboards, according to the company.
As a first milestone, the platform will focus to promote “Zero touch surveillance” including the interconnection of processes across domains and one-click Operations visibility in near real-time, the company said.
Currently, more than 60% of operations & maintenance (O&M) systems in the world are maintaining multiple isolated OSS systems.
The O&M systems result in poor resource efficiency, slow processes, and incomplete end-to-end operations capabilities. stc Bahrain said it revamped its processes by deploying them on a single and unified service management platform, with an ability to replace manual tasks with machines, resulting in high operations efficiency, higher network availability, and data quality.
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