Veho, RIVR partner to improve e-commerce delivery through AI-powered robots

Alternative parcel delivery platform company Veho, and physical AI and robotics provider RIVR announced an initiative to improve e-commerce delivery experience and efficiency through parcel delivery products.

The companies said the partnership deployment began in Austin, Tx., with plans to expand to additional markets later in 2025 based on learnings from the initial trial. The companies said the robots are not intended to replace human delivery drivers, but instead enable humans to deliver more parcels faster, and with less physical strain, all while maintaining Veho’s delivery experience.

Human-robot collaboration for parcel delivery

While a human driver completes one drop-off, the wheeled-legged robot will deliver another, navigating from the delivery vehicle to the customer’s doorstep. The robot will place parcels according to the customer’s instructions while utilizing the Veho app to send a photo of each successful delivery.

During the trial, a RIVR employee will accompany the robot to ensure safety and delivery quality, while Veho and RIVR team members monitor the robot to learn how it performs during real life deliveries.

“Over nine years, Veho has proven that a delivery platform and technology built for e-commerce produces better delivery experiences and economics for consumers and brands,” said Itamar Zur, co-founder and CEO of Veho. This partnership is an exciting next step in reinventing e-commerce delivery and enabling brands to turn shipping from a cost center to a value driver. When it comes to delivery, customers care most about its reliability, speed and cost. This partnership will help us learn if a robot working with a human can help reduce delivery costs while improving on-time delivery and speed, all while maintaining a great delivery and brand experience.”

Veho said its platform enables drivers to deliver millions of packages per month across 50 U.S. metropolitan areas, including its recent launch in New York City. The technology powering Veho’s network of over 30 distribution centers across the U.S. and its app-based platform for 84,000 independent driver-partners.

“With the exponential rise in e-commerce, the last mile has become the most critical - and complex - link in the logistics chain. At RIVR, our mission is to put one million delivery robots into the field, leveraging General Physical AI to scale urban robotics to where it’s needed most,” said Marko Bjelonic, CEO of RIVR. “Our partnership with Veho is a major milestone on that journey to bring our technology to the U.S. As a leading parcel delivery platform in the U.S., Veho offers the ideal environment for deploying at scale—helping us deliver not just faster and more cost-effective service, but a smarter, more human-centered model for robotics in logistics.”

RIVR said its wheeled-legged design and physical AI enable the robot to navigate real-world obstacles like stairs, gates, and uneven terrain - all the way to the consumer’s doorstep.