Master Electronics aimed to enhance customer experience by breaking open manufacturer packages for precise quantity orders, creating component bundles, and enabling orders based on manufacturing dates and batch codes. A time study revealed that 40% of a picker’s time was spent walking between pick locations, prompting the need for goods-to-person automation.
After evaluating various technologies, the company chose the AutoStore system. However, integrating this system posed challenges, including finding the right partner and ensuring it aligned with their strong corporate culture that prioritizes employee empowerment.
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