AutoStore survey highlights “Five Challenges for Warehouse Management and Fulfillment in 2023”

AutoStore has issued a new benchmark report with insights from over 300 C-level business leaders in warehouse management and fulfillment. Survey participants identified the top three current challenges facing organizations as: rising energy costs (32%), increasing labor costs (27%), and supply chain and shipping constraints (26%).

“There is a need to operate more efficiently, which is perhaps why nearly 9 in 10 organizations either have, or are planning to install, automation technology in their warehouse in 2023,” said Ellen Brune, Head of Global Strategic Accounts at AutoStore. “The intention to meet a challenging macro environment with a technology uptake is good news for customers who want their products quickly.”

AutoStore surveyed executives from North America, Europe, and Asia Pacific for the report. European respondents (44%) cited energy costs as a top challenge, compared to North American and Asia Pacific respondents (24%). Conversely, rising labor costs are more of a concern in APAC (34%) and North America (27%), compared to Europe (22%).

According to the industry business leaders, the most important focus areas for 2023 are improving customer satisfaction levels (34%), investing in automation technology (31%), sustainable solutions (31%), greater workforce efficiency (31%), and delivering goods-to-person faster (30%).

A large majority of respondents (88%) shared that they will implement an automated storage and retrieval system by 2024. Thirty-two percent have some sort of automation technology in place already and 56% are making plans to deploy it in the next 12 months.

“Automation technology has shifted to where it is no longer a ‘nice to have’ in the warehouse, but an absolute must have,” said Marcus Mogéus, Chief Marketing Officer at AutoStore. “This report shows that the investment plan for companies when it comes to automation technology has increased dramatically from previous reports.”

The report shows that approximately one in three industry business leaders cite sustainability as a key priority for 2023. Energy efficiency (55%), reducing waste (46%), employee well-being (43%), reducing storage footprint (39%), and recycling (36%) were the most important initiatives. Conversely, when asked what brands are looking for from AS/RS providers, sustainability decreased in priority (13%).
In comparison, respondents cited reliability (24%), simplicity (22%), and space utilization (20%) as more important attributes. In fact, 43% said space saving/utilization will be mission critical to their business and 49% cited it as a very important business priority.

“Space is critically important for organizations. We help businesses reduce costs, become more efficient, and deliver a complete ROI in one to three years, while reducing a warehouse footprint by 75% when compared to conventional storage,” said Brune. “Optimizing space closely aligns with the challenge of rising costs.”

For more information about the report, visit here.