Mitsubishi Logisnext Americas group, the distributor of Jungheinrich automated lift trucks, announced yesterday the launch of its new powertrain warranty.
The new five-year powertrain warranty comes standard on all Jungheinrich-branded Class I and II warehouse products, including electric cushion and pneumatic tire, stand-up counterbalanced, reach trucks, turret trucks, and order pickers. It went into effect on Oct. 1, 2022.
With more than 65 years of electric lift truck design and manufacturing expertise, Jungheinrich said it is known for developing energy-efficient warehouse products using lithium-ion battery or energy management technologies, which can operate up to two shifts on one charge in various applications.
In North America, Jungheinrich forklifts are distributed by the Mitsubishi Logisnext Americas group, a material handling, and logistics solutions company, headquartered in Houston, Texas.
The dealer network has more than 340 dealer locations across the U.S., Canada and Mexico. It is backed by five local parts distribution centers and has a 24-hour parts delivery guarantee. Mitsubishi Logisnext Americas’ complete portfolio includes Mitsubishi forklift trucks, Cat lift trucks, Rocla AGV Solutions, UniCarriers Forklifts, and Jungheinrich warehouse and automation products.
Jungheinrich customers across North America will automatically receive the new five-year or 10,000-hour powertrain warranty, which was previously a two-year warranty, free of charge.
Details of the warranty
The plan covers all Class I and II powertrain components including motor, drive axle, and controller. With this new plan change, customers will also experience a 40% reduction in Jungheinrich extended warranty prices, in addition to energy efficiency with longer run times.
“We're excited to introduce the industry's first standard 5-year powertrain warranty for warehouse products,” said John Sneddon, executive vice president of Sales and Marketing at Mitsubishi Logisnext Americas. “Most powertrain warranties cover just the first two to three years of a lift truck purchase and require an additional cost for extended coverage.
“With the combination of German engineering and American manufacturing, we knew we could offer more to our customers. We want our customers to have a first-class experience, and for us, that means a worry-free, hassle-free operation,” he added. “We stand behind the quality, durability, and workmanship with offering the industry's longest running standard powertrain coverage, and we look forward to helping positively impact our customer's businesses.”
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