AutoStore eclipses 300 installations in North America with Medline deployment

Global order fulfillment technology company AutoStore announced it has surpassed 300 installations across North America.

The 300^th system, located at Medline’s new site installation in Aurora, Colo., represents a full-circle moment for AutoStore.

Implemented in collaboration with Swisslog, AutoStore said this latest installation builds on a relationship that began more than a decade ago.

Fulfillment built for a world that won’t wait

Medline was AutoStore’s very first North American customer. Today, Medline operates over 20 AutoStore systems across the U.S., deploying 1,900 robots to support high-throughput fulfillment and enable next-day delivery to 95% of its customers in the United States.

"Every AutoStore system is more than a warehouse upgrade; it’s a high-throughput advantage. We are a promise that businesses can move faster, serve their customers better and keep up with a world that does not slow down,” said Keith White, chief commercial officer at AutoStore. “Passing this milestone shows that fulfillment is not just a back-end operation anymore. It is a front-line advantage. Our customers are using AutoStore to stay ahead, no matter how fast demand moves."

AutoStore helps brands meet fulfillment and delivery expectations by turning their warehouses into high-performance fulfillment engines. The company said that through its technology, companies will see faster pick speeds, near-perfect accuracy and systems that scale without downtime, serving more customers reliably, even as demand fluctuates.

Long-standing AutoStore customers like Sonepar and DB Schenker have also expanded their technology use, which AutoStore said underscores the system’s adaptability and reliability in meeting evolving business needs. Other early adopters, including Best Buy and PUMA, also rely on AutoStore to power their evolving fulfillment strategies.

"When we first worked with Swisslog to install our first AutoStore more than a decade ago, we took a transformational leap in our less-than-case processing and continued to improve our fast, robust and resilient supply chain," said Daniel Schwartz, vice president of engineering at Medline. “Today, with over 20 systems and 1,900 robots across our network as the world’s largest AutoStore user, that investment continues to deliver on strong KPI improvements. AutoStore has helped us pick faster and stay ready for whatever our customers need. It is not just about efficiency. It is about getting accurate deliveries of critical medical supplies where they are needed, when they are needed most.”

Across North America, AutoStore’s 300 installations now move millions of products daily, with more than 21,000 robots in operation. AutoStore said it helps businesses scale smarter and faster, ensuring extremely fast order processing times, with an average item retrieval time of 27 seconds, and an average time from order receipt to dispatch of 1-4 minutes for urgent orders.

Earlier in 2025, AutoStore unveiled its latest technology suite, which includes CarouselAI, an AI-powered robotic piece-picking offering; VersaPort, a flexible next-generation workstation; and the Essentials Software Package to optimize system performance.

AutoStore said these new offerings, along with the introduction of the Service Tower, are designed to help businesses of all sizes boost throughput, maximize space and future-proof their fulfillment operations.

New organizational structure and leadership

Effective May 1, 2025, AutoStore said its Americas commercial organization has been realigned to better support the full customer journey. Partner Sales, Solution Consulting, Business Development, Customer Success, Technical Account Management and Regional Marketing Execution are now unified under one regional leadership team. AutoStore said this alignment is designed to deliver a more seamless and consistent customer experience - ensuring faster responses, deeper collaboration and greater value at every stage.

Mike Dickson (left) is the new President of the Americas for AutoStore. Keith White (right) is AutoStore's CCO. Source: AutoStore

As AutoStore scales its presence, it has promoted Mike Dickson to president of the Americas to lead its next phase of growth. Dickson has grown with AutoStore since 2020, most recently serving as AutoStore’s chief revenue officer and previously, senior vice president of global business development. He now leads efforts to scale customer success, deepen integration partnerships, and extend AutoStore’s global impact.

"The companies we work with aren’t just adding automation. They are building fulfillment systems that can handle whatever tomorrow throws at them,” Dickson said. “Building the most efficient fulfillment systems per square foot has never been more important, especially in a market where customers expect more and space costs more. At a time when the future of fulfillment is being written every day, our goal is simply to help more businesses, no matter their size or starting point."