Cobalt Security Robots Now Work with Otis’ Cloud-Operated Elevators

Cobalt said its robots will now be able to react more quickly to threats and other safety concerns.

Cobalt Robotics


A Cobalt security robot.
Thanks to Otis' Integrated Dispatch API, Cobalt's robots can now communicate with elevator systems in numerous facilities.

Cobalt Robotics Inc. announced today that its robots now work seamlessly with elevators made by Farmington, Conn.-based company Otis.

With access to Otis’ Integrated Dispatch API, Cobalt’s security robots can now communicate with the elevators locally or through the cloud.

Otis said that its systems provide more flexibility and scalability than conventional hard-wired integrations. San Mateo, Calif-based Cobalt Robotics added the increased functionality allows its robots to provide better coverage to multiple floors and increases the speed with which teams can resolve their safety issues.

“Our relationship with Otis continues to bring the power of AI-backed security solutions throughout the world,” said Mike LeBlanc, president and chief operating officer of Cobalt Robotics. “By integrating seamlessly into buildings with Otis elevators, our robots are able to cover more square footage than any other security robots.”

The two companies said they have been working together since 2020, traveling across continents and meeting with several Fortune 500 companies to help reduce overall project costs and the time needed to implement a robot system.

“Otis is always looking for the best new technologies and innovations to deliver to our customers,” said Neil Green, Otis chief digital officer. “As more buildings turn to service robots to enhance customer experiences and improve productivity for employees, we’re proud to work with Cobalt and other robot providers to bring seamless innovation and value to customers.”

Otis said its APIs are open to a range of robot manufacturers and allow them to work with a bank of elevators, rather than only one.

Understanding Cobalt’s services

Cobalt said its Remote Guarding Service Solution includes robots with over 60+ sensors including day-night cameras, 360-degree cameras, thermal cameras, depth cameras, lidar, and badge reading capabilities.

Using machine learning, semantic mapping and novelty detection, the robot can independently identify and flag security-relevant anomalies like people, sounds, motion, doors and windows and missing assets. Each robot has a screen for communication between remote security specialists and people on-site.

In the event of an incident, Cobalt said its team of security specialists provide human assistance for complex situations. They will triage the incident, contact appropriate personnel and report back to the security team 24/7/365 based on collaboratively established post orders. They can also provide two-way video from the robot to greet employees, request badge credentials and ensure guest check in.

Otis Integrated Dispatch API.

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Cobalt Robotics

A Cobalt security robot.


Robot Technologies