From Prime Day and back-to-school shopping to the big holiday test at the end of the year, peak season preparation has followed a familiar, steadily evolving approach through the years. But 2020 is unique, with unprecedented circumstances facing shoppers, retailers and carriers alike.
Ever since COVID-19 brought sports leagues, schools and many businesses to an abrupt halt, economies have been in various stages of recovery and reopening.
Preparing for peak season is no longer as simple as increasing headcount. With a labor shortage and warehouse turnover reaching a five-year high in 2020, operations are critically strapped for workers just as e-commerce volumes are reaching new highs.
Success this peak season relies on more strategic preparation – and that begins now. Download this white paper for guidance on how to:
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Peak preparation: Charting a short- and long-term course to handle peak demand.
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