Outrider
Outrider launches enterprise-class support services for driverless yard operations, with the Outrider System launching in 2026.
Get news, papers, media and research delivered. Sign up for our free newsletters.
Stay up-to-date with news and resources you need to do your job. Research industry trends, compare companies and get weekly market intelligence with Robotics 24/7.
Outrider
Outrider launches enterprise-class support services for driverless yard operations, with the Outrider System launching in 2026.
Outrider, a provider of autonomous yard operations for logistics hubs, announced the launch of what it said is the industry's first enterprise-class support services designed to maximize the performance and uptime of driverless yard operations.
The company said the new services will support the commercial rollout of the company's driverless Outrider System in 2026, ensuring Fortune 500 enterprises achieve the full ROI potential of their automation investments.
Outrider said its support services combine self-reliant, autonomous capabilities with technical support, facilitating the adoption of this technology.
"Automation is not just confined to the warehouse any longer; it's making a remarkable leap into the logistics yard," said Todd Lewis, senior vice president at Prologis Ventures. "Outrider is at the forefront of this revolution, delivering cutting-edge technologies and comprehensive support services that ensure our joint customers' logistics operations run seamlessly 24/7."
Examples of self-reliant, autonomous capabilities include locating misplaced trailers or searching for open parking spots. In addition, the company said the Outrider System automatically notifies site personnel if any human assistance is needed, such as clearing parking spots and dock spots blocked by debris, closing dock doors for safe undocking, or performing preventative maintenance.
The Outrider System includes self-diagnostic capabilities that monitor the overall health of autonomous electric vehicles, such as charge levels, vehicle usage and the number of trailer or container moves between maintenance periods, which dramatically exceeds traditional yard truck telematics.
If the Outrider System encounters issues it cannot address on its own or with the assistance of site personnel, the company said its technical support is standing by to quickly resolve them.
Outrider said that technical support is provided by trained specialists in autonomous systems and yard operations. These specialists use the Outrider System's advanced diagnostic tools to remotely monitor, isolate, troubleshoot and resolve issues. The information gathered through these technical support services is used to further enhance and train the AI-enabled system, which Outrider said enables it to successfully address similar scenarios in the future.
"Robots are very good at completing repetitive, manual tasks in inhospitable environments like logistics yards," said Bob Hall, COO at Outrider. "Humans are good at solving edge cases. Our cost-effective support model embraces these strengths while simultaneously enabling our robots to learn how to handle increasingly difficult situations."
Outrider's launch of support services follows a year of several noteworthy accomplishments, including SOC 2 Type 2 certification, TÜV SÜD safety review and the deployment of reinforcement learning AI.
From geometry preparation to AI-assisted analysis, integrated CFD workflows…
Software-based GripperAI manages mixed picking through basic geometry
Safety, communication and motion control components enable smooth operation
North America’s largest robotics and automation event winds down
