VIDEO: 1X announces NEO consumer-ready humanoid robot pre-order details, with $200 deposit

California-based AI and robotics company 1X announced the launch of NEO, which the company describes as the world’s first consumer-ready humanoid robot designed to transform life at home.

1X said that NEO automates everyday chores and offers personalized assistance so people can spend more time on the things that matter.

NEO does household chores

With intuitive, user-friendly features and a revolutionary hardware platform, 1X said that NEO is the safest, most affordable and most capable humanoid on earth.

"Humanoids were long a thing of sci-fi... then they were a thing of research, but today - with the launch of NEO - humanoid robots become a product,” said Bernt Børnich, founder and CEO of 1X. “Something that you and me can reach out and touch. NEO closes the gap between our imaginations and the world we live in, to the point where we can actually ask a humanoid robot for help, and help is granted."

1X said that NEO’s Chores feature allows owners to give the humanoid a list of tasks to complete around the home, schedule a time for when they want them completed and come back to a cleaner space every day.

The company added that NEO can also handle chores in real time while people relax or work nearby. With the click of a button or a simple verbal command, NEO transforms into a personal housekeeper; tackling tasks like folding laundry, organizing shelves and tidying spaces. For any chore that NEO doesn't yet know, owners can schedule a 1X Expert to guide it through unknown tasks - helping NEO learn while getting the job done.

Built-in LLM allows for human-humanoid engagement

1X said that NEO is built to engage naturally while providing help and utility through conversation. With a built-in large language model (LLM), NEO gives owners instant access to knowledge and personalized assistance without relying on devices with screens.

Its Audio Intelligence allows NEO to recognize when it is being addressed, ensuring it listens and responds only when appropriate. Visual Intelligence adds contextual awareness - letting NEO use what it sees to enhance interactions, like recognizing ingredients on a kitchen counter and suggesting dishes to make. Memory enables continuity across conversations, allowing NEO to recall past context and adapt its responses over time.

NEO hardware platform and design details

1X said that the core of the NEO experience is a hardware platform that succeeds 1X’s prior models (NEO Gamma and NEO Beta). The company said that NEO is built with 1X’s patented Tendon Drive, which uses the highest-torque-density motors on Earth to drive its tendon-based transmissions. This actuation system creates gentle movements that make NEO safe and compliant around people, according to the company.

The company added that NEO represents a generational leap in humanoid hardware with the addition of Human Level Dexterity (22 DoF Hands) and a head-to-toe soft body made of custom 3D lattice polymer structures.

At a weight of 66 pounds (29.94 kg), NEO can lift over 150 pounds (68 kg), carry 55 pounds (24.95kg) and has a noise level of 22dB — making it quieter than a modern-day refrigerator.

Additionally, NEO possesses built-in communication with WiFi, Bluetooth and 5G as well as a three-stage speaker in the pelvis and chest area, giving owners a built-in mobile home entertainment system.

1x said that NEO’s essentialist design aims to complement living spaces rather than disrupt them – with organic neutral tones, and a soft knit suit and shoes. It comes in three distinct colors (Tan, Gray and Dark Brown).

NEO pricing and availability

NEO is now available for pre-order on the 1X online store, with the company saying that the first orders will ship to consumer homes in 2026. There is a $200 deposit, and customers interested in owning one of the first NEOs can purchase Early Access for $20,000, which includes priority delivery in 2026. There is also a subscription model offering of $499/month, which will be shipped at a later date.

1X said it will start delivering NEOs primarily in the U.S. in 2026 and expand to other markets in 2027.