Miso
Under the agreement with Miso, Roboworx will support both new and existing installations of Flippy Fry Station robots.
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Miso
Under the agreement with Miso, Roboworx will support both new and existing installations of Flippy Fry Station robots.
Miso, a provider of restaurant technology and AI kitchen automation, has signed robot field service organization Roboworx to provide installation, maintenance and ongoing support for Miso’s restaurant automation systems.
This collaboration combines Miso’s AI-powered Flippy Fry Station robots with Roboworx’s nationwide network of robot technicians.
Miso and Roboworx said the partnership look to provide restaurant operators with a complete, powerful and reliable offering, and a rapid return on investment (ROI).
“Our goal at Miso is to deliver ‘day one ROI’ to our customers through reliable, intelligent automation,” said Rebecca Davis, VP of operations, Miso Robotics. “To scale effectively, we needed a service partner with deep robotics expertise and a national reach. Roboworx’s proven track record and technical expertise make it the ideal partner to ensure our systems are deployed and maintained to the highest standard.”
Miso said its robotics-as-a-service (RaaS) model offers Flippy Fry Stations with no upfront costs and a monthly fee that is often less than the cost of a full-time employee. Flippy Fry Stations are currently deployed in 20 locations, including Jack in the Box and White Castle restaurants, with weekly deployments scheduled through the end of September.
Under the agreement with Miso, Roboworx will support both new installations and the existing installed base of Flippy Fry Stations. Roboworx’s field service technicians will lead deployments, conduct preventative maintenance, provide on-demand service and perform regular customer success check-ins, ensuring each system delivers maximum value. The companies said the collaboration allows Miso to focus on advancing its technology, while Roboworx ensures operational excellence in the field
“Miso’s automation platform is powerful and intuitive, but like any sophisticated systems, it requires knowledgeable support to deliver its full potential,” said Jeff Pittelkow, managing director, Roboworx. “As the service backbone of Miso’s nationwide rollout, we’re helping the company set a new standard for restaurant automation - and helping it and its customers thrive.”
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